Why Social Media Marketing?
Digital
marketers need different types of social media platforms to promote their work.
Created
content like video and blog posts in the initial stage do not get more traffic
and attention.
For this social media provides various
advantages to help content creators to explain their work.
In this article, we have brought you 8 such
types of social media marketing benefits that help you throughout your
marketing process.
1. SECURITY
Social media platforms offer a wide range
of features used by marketers to target and reach an organic audience.
The
topic the user is consistently posting on any social media is his branch
topic the one he is doing business in.
The
type of business involved in it comes in a variety of different forms like
- Affiliate marketing
- Course selling
- Product selling
- Paid work services (Website Design)
While doing all the business related to
different topics, the user gathers all the organic data on his respective
social media platform.
Now
if any problem happens with his affiliate program or shop he owns he has less
to worry about his business.
This is because social media platforms have
already provided him the foundation or solution to secure his business.
He will again redevelop his different
affiliate network or shop he owns and starts marketing through social media.
This
way social media is not only providing you with a business but also a trusted
backup for your business.
So whenever there is a problem with your
business and you have to start a new one that time social media provides you a
backup of your own organic traffic.
2. DESIRED CUSTOMER
Almost all Social media platforms collect
user information from the user who signs in for a new account.
This
information is basic and involves
- Name
- Age
- Gender
- Education
- Work
- Nationality
- City
- Phone number
This information is necessary for marketers
who do email marketing and text message marketing.
Social
media also has information about the user's habits and areas of interest.
When marketers have to advertise their
product to the sale they enter the relevant information of the customer they
want.
This allows to only showing their product
to be sold to the customers that are organic and need the course or they are in
the period of that sales funnel.
People follow any account on social media
because they are interested in your channel profile and need some tips from you.
This allows you to select the target city,
people with their work and ages to do social media paid advertising to sell a
product or explore your account.
Example of the desired customer with paid advertising.
Mukesh is a digital marketer from
Bangalore, India and has to sale his eCommerce course which is worth Rs 500. This
course is a computer science related course that teaches various techniques
about operating computer.
He goes out for a paid advertising with
social media platform and chooses the desired traffic that could possibly buy
his course.
This
allowed him to show his sponsored ads to only those people who are in that area
of interest and are likely to buy it.
So in this way social media allows the
traffic that you want to explore your product to which gives a pace to your
business.
3. ADVERTISING FEATURES
Advertising on social media is cheaper than other modes of
advertising platforms.
Social media offers a wide
variety of features that help you with advertising in the form of images, a
carousel of images, videos or images in PPT form, etc.
This advertisement is featured in different sections of feed, story, posts, or between
videos.
The few common features include
Suitable title with keyword or main subject stream.
Relevant description with hashtags that relates to your topic.
Provision to tag your
affiliate or Shopify product on Facebook posts that are in the form of images
or videos.
Landing page URL links that allow your audience to send to the
place where you want.
Advertisements on different platforms come in the form of
- App Downloads
- Promoting a post
- Lead generation campaign
- Course selling
- Product selling with discount
- Traffic for website
- Increase followers on the page
- Promoting Local Business
- Automated ads
These types of features
allow social media marketers to choose the different categories that they
desire.
4. NEW CUSTOMERS
This
is not only for the people who find interest in the topic that your social
media channels run.
Social media marketing also allows you to
motivate and inspire new users that are unaware of your service.
For this to take them in your audience list
you have to work out different things for them to explain its importance.
Unless you do not show them the importance
of your work and related product to it, they will never turn in to your new
customer.
To
make new customers on social media this is the list of to-do things so you are
able to make a sale to your new customer.
- Explain the importance of the topic.
- Make a comparative of advantages vs. disadvantages.
- Show the business risk parameters involved.
- Highlight the key area and its global importance.
- Inspire them to do and practice things that they are good at.
- Be nice and help to solve as many problems as you can to help your audience.
- Ask them to buy your products or course that will help them in this phase of work.
Staring
is a crucial part in this and becoming perfect so you get the most trust of
your audience.
5 SOLVE the PROBLEMS
Social
media allows you to know the customer feedback about any service you are
giving.
This
feedback comes in the form of 2 ways positive feedback and negative feedback. Both
types of feedback should be entertained and try to give a user reply so the
audience comes to know that it is a person who is there to help them and no
robots.
People before downloading or purchasing any
product on social media visit the comments or review section to see if there
are any negative comments.
This
can affect your business if all the different types of comments are
left
unanswered.
This is because people before investing
hard-earned money want to be secure that there is a prompt reply for all types
of problems encountered with the product.
So the comments that tell the problem
should be answered in a way that gives solution and solves the problems of the
audience.
Comments that give positive feedback should
also be welcomed by a positive reply that best represents your business.
Having this type of problem-solving
attitude on social media will help you to grow your business and increase your
product sales.
6. HIGHER CONVERSION RATE
This is along with all your work from
website to video platform that will allow you to add some extra conversion
through social media.
Posting the same content on different
social media platforms with the change in pixel design and description
increases the chances for your post to expand more.
It may happen that one of your posts goes
viral on one of the platforms and chances increase for users to visit your
service.
This allows creating a greater conversion
rate from your visitor to becoming your customer.
Social media platforms offer you to provide
a direct landing page URL that will send your visitor to your shop.
If
people who buy your product & get satisfied with your service, they turn to
get advice from the channel.
Your customers play a key role in spreading
awareness about your product as they are happy with your service.
7. COMMUNICATION & INTERACTION
Social media offers a direct communication
forum with your customers and you get to interact with them.
Interaction
is the main lead role that plays a vital part in any campaign of marketing to
make a sale.
If you do not interact with your customers,
you do not get to know the situation and problems associated with them.
If you interact with your customers, solve
their minor problems, help them, and educate them you develop trust with them.
This
trust then plays an important role when people think "Why should I buy his
product?”
The answer to this question you must have
provided in the first place to your customers when you interacted with them.
This interaction with your audience plays a
vital role in developing customer relationships, trust, loyalty, and selling
your service.
If you do not interact and do not communicate
with your audience chances are low in converting your audience into your
customers.
8. TRUST
Trust
is the foundation between you and your audience that will turn into your
customers.
Before you sell anything make sure the
service you provide is having an aim and number of topics to be covered in case
of course.
This should meet the customer's aim,
analysis, and the solution that meets the required conclusion.
In
the case of the product please make it very clear the terms and policy of
usage.
Also,
try to explain your audience your refund policy to avoid further disputes.
In short, the service should be up to
customers' satisfaction that builds trust between the seller and the customer.
So the Bottom Line is
- Social media acts as your business backup.
- It helps you to find your desired customer.
- This enables you to convert new audiences in your customers.
- Studying various advertising features allow you to fix the aim of your advertising.
- To increase sales you need to interact with people and solve their problems.
- Developed trust with customers allows you to take a hike in conversion rate.
Social Media and Mobile Marketing – By Wiley
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